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1. Q: Are you a factory or trading company?A: Kawasaki Sports is a globally famous manufacturer with more than 25 years experience, originated from Japan in 1992 and have the factory in the Guangdong,China.2. Q:Do you accept sample order?A:Yes, sample order is acceptable with free design, and sample fee will also be refund after official order.3. Q: Can I get everything customized here?A: Definitely yes; just kindly advise us your special demands, we’ll get the job done.4. Q: When we create the artwork ,what kind of format is available for printing?A: You can choose: PDF, CDR, AI vector files.5. Q: Do you have warranty for products?A:Yes, our QC team will check the details of all products before Delivery. And if customers have the approval showing product quality issues and if certified by Kawasaki quality inspector, we would request customers to ship back the failure parts and replace new items with the transportation charged being paid by us.